Question 1

I have food allergies. Can I bring my own food?

Accepted Answer

We always do our best to accommodate allergies and provide a variety of different options to our attendees. That being said, if you do have any allergies and you are not seeing any options available on the food menu, please feel free to bring your own lunch/snacks. We unfortunately will not have access to a kitchen for storage or a microwave.

Question 2

Refund Policy

Accepted Answer

Unfortunately we are not able to offer refunds or ticket transfers. Should you have any issues or questions, please contact us at dmirl@dearmedia.com  and we will do our best to support your needs. We cannot offer assistance with cancelation, refunds, or other fees associated with hotel accommodations, airline or ground transportation.

Question 3

What’s the schedule for the day?

Accepted Answer

Check back on our main event site for all updates to the schedule and our speakers as we get closer to event day!

Question 4

I’m interested in sponsoring! Who do I reach out to?

Accepted Answer

Please email us at dmirl@dearmedia.com with subject line reading: SPONSORSHIP OPP.

Question 5

I have another question – who do I contact with any other questions I have?

Accepted Answer

If you have any other questions please reach out to dmirl@dearmedia.com. We will do our best to get back to you within two (2) business days.  Thanks in advance for your patience!

Question 6

Is there a hotel partner?

Accepted Answer

Yes, Jampack is offering a Ticket & Hotel package as well as a Hotel only package where you can choose from a variety of hotels near the venue. Just choose your length of stay and hotel!

Question 7

How is the lowest price per person calculated?

Accepted Answer

The lowest price per person is typically priced assuming max occupancy of a room (typically 4-5 people in a two queen bed room). Room occupancy varies on room type.

Question 8

What if I already have a ticket?

Accepted Answer

Not a problem - you can still take advantage of the Hotel Package, which gets you a great hotel deal!

Question 9

Does everyone in a group need to buy a package?

Accepted Answer

You can easily purchase a package for multiple people in one transaction. If your package includes a ticket and is booked for two people, your order will have two tickets. Simply add the number of guests you are buying for and number of rooms you need in the checkout flow. Plus, at the end of the checkout flow you can either split the payment with your group so they pay individually or you can pay for the entire group.

The Dear Media Edit

Los Angeles

Ticket Options

Location

Rolling Greens Downtown LA

FAQ