Question 1

How will I access my tickets?

Accepted Answer

Tickets for the conference, welcome party, after parties, and weekend pool parties will be available to access at https://tickets.b.tc/my-account. You will receive two separate emails: one with the details of your package purchase and one with the details of your conference ticket purchase. Please login to your BTC account to update attendee names for each ticket, upgrade your ticket type, or transfer your ticket.

Question 2

What is the hotel cancellation policy?

Accepted Answer

Hotel reservations are refundable if canceled 72 hours before arrival, with additional taxes and incidental charges being your responsibility.

Question 3

What if I already have a ticket?

Accepted Answer

Not a problem - you can still take advantage of the Hotel Package, which gets you a great hotel deal!

Question 4

Does everyone in a group need to buy a package?

Accepted Answer

You can easily purchase a package for multiple people in one transaction. If your package includes a ticket and is booked for two people, your order will have two tickets. Simply add the number of guests you are buying for and number of rooms you need in the checkout flow. Plus, at the end of the checkout flow you can either split the payment with your group so they pay individually or you can pay for the entire group.

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